Cancellation & Refund Policy

Event Cancellation

In the event of force majeure arising, including but not limited to inclement weather, changes in economic conditions, war, strike, changes in laws, regulations, or the like made by any competent authority, pandemic or any other external forces or act of God that are out of the control of the race organisers, the organisers may decide, in their sole and absolute discretion, to change the course to a safer alternative course, where possible, or cancel the event entirely. Such a decision will always be made in the interest of participant safety. If the event course is changed as aforesaid, or the event is cancelled, no refunds will be possible.

Substitutions

As most of the expenses incurred in staging this event are committed to in advance, refunds are only possible well or when a replacement can be found. The following rules apply:

  • Full payment is required on entry
  • 90% refund policy up until 31 July (year of the race)
  • After that, refunds will only be processed with a substitution in place
  • No further substitutions will be processed from 31 August (the year of the race)
  • Deferrals are not permitted
  • Accommodations & meal tickets are refunded per the above entry refund policy.

The Otter TERREX Trail presented by EasyEquities events does not permit athletes to substitute an entry independently. Entries must be returned to the organisers and refunded per the refund policy*. Returned entries will only be made available to athletes on the waiting list.

*PREMIUM ENTRIES are covered by the general Refunds and cancellation Policy, but one substitution for another athlete is allowed.

**CORPORATE PACKAGE: all five entries are each eligible for two free changes (or fully transferable - but not deferrable) up until one month before the event.

Indemnity and Waiver

OTTER TRAIL RUN – RELEASE AND WAIVER OF LIABILITY AND INDEMNITY AGREEMENT

Read through carefully. You are giving away certain rights, and taking on certain liabilities, as explained below. Read, understand and accepted the following representations, stipulations and waiver.

I understand that The Otter (Pty) event, its organizers (which includes The Otter TERREX Trail Event Sponsors; South African National Parks, Cape Pine and all governmental entities and other property owners or lessees, service providers, and any of them in combinations, and their officers, directors, agents, employees and contractors) will NOT BE LIABLE, neither financially nor legally, for any injury, illness (including contracting COVID-19), loss/damage to property (including 3rd party claim) or occurrence, arising from my participation (including, but not limited to, participation in the event, volunteering, contract work and sub-contracting work) and that accordingly, my participation in such activities are at my OWN RISK.

I understand that by its very nature, trail running is a potentially hazardous pastime requiring a higher-than-average degree of physical fitness, technical running skill and experience, and hereby declare that I consider myself prepared for participation n this event. I assume full responsibility for any medical problems which may affect my safety while participating in this event. I also assume full responsibility for any medical expenses I may incur as a result of my participation in this event.

I further understand that the above-mentioned events are by trail running standards a technically difficult trail run which involves the traversing of a wilderness trail over sharp, jagged and slippery rocks, etc., with sheer cliffs in the immediate proximity of the trail and that a fall on any part of the course could result in serious injury or even death, and I specifically indemnify The Otter (Pty) Ltd event organizers, owners and partners.

Accordingly, I hereby waive for myself, my personal representatives, heirs and next of kin, all claims which I might have against the event organizers for injury, accident, illness, property damage, death or other occurrence arising in any manner whatsoever out of my participation in the activities organized by The Otter (Pty) Ltd. I expressly assume all risks of my participation, including the risk that I might be injured as a result of negligence or gross negligence of the event organizers.

I further undertake to abide by the rules of the event and observe the instructions of the event officials AT ALL TIMES during the event. I also understand that my access to the areas, trails and roads in the National Parks, private nature reserves, private farmlands and private and public plantations has been negotiated on my behalf exclusively for the period of my participation in this event and that I will not return to these areas without the necessary permissions and/or permits and that doing so could result in prosecution for trespassing and banning from future participation in this event.

I further consent to and understand that all images, social media content and TV footage taken by the event’s contracted photographers and film Production Companies during the entire period of the event are the property of The Otter (Pty) Ltd and can be used in any media (print, electronic, etc.).

You have read this and are taking part in this event.

Policy